• Setup / Implementation
• Administration Services and Support
• Customised Integration Solutions
• Custom Application Solutions
SERVICES
We offer a range of services for Salesforce platform products, including Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Community Platform, we specialise in the more bespoke requirements and customisation of our client's Salesforce instance to ensure the platform suits specific business processes.
All solutions produced become the intellectual property of the client, ensuring their are no additional ongoing costs such as vendor licensing.
We aim to provide stable solutions that can endeavour to be maintained day-to-day by the client.
SETUP
Implementation, Design and Configuration
All businesses are unique, and often need help and to get Salesforce up and running, we will help you quickly setup
When the business has more unique process requirements, customised configuration and coded solutions can be implemented as part of the overall solution.
After analysis of the business process and requirements of the business, we will set up the Salesforce products using best practises and experienced knowledge to support the business.
Administration Services and Support
We can provide experienced day-to-day support and services under a tailored Service Agreement, only charging for time required. As we are highly qualified and experienced, our support standard is
Our responsiveness and ongoing support provided via online customer portal, allows flexibility to monitor requests providing high quality senior administration support when required.
We are responsive to questions, and ongoing support is provided via access to my customer portal - this allows your business to monitor pending work, and ensures efficient collaboration throughout the process.
Customised Integration Solutions
Integrating between Salesforce and other systems, including legacy applications and support systems to enhance business process and usability of your data.
We have developed numerous direct integrations without the requirement for a third party application.
Any application with an available and secure API can be integrated with Salesforce and I can set up to synchronisation processes to best suit your business requirements..
Custom Application Solutions
Our specialisation is building custom applications within the Salesforce platform that can accommodate the business processes requirements, to enhance usability of the platform, enhance the quality of data and save users time.
Building custom applications on your Salesforce platform, rather than purchasing additional applications, not only saves on superfluous licensing costs, but also maintains your data in one place to improve your Salesforce usability and get value for money on the Salesforce platform licenses.
